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You can call, email, or use WhatsApp - whatever's easiest for you. We serve Andover, Basingstoke, Winchester, and Salisbury, and we're ready to help with all your gas and oil boiler needs.

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FAQs

Have questions about contacting us?

Find answers to common questions about how to reach us, what to expect when you contact MBW Plumbing & Heating, and how quickly we can help with your heating needs.

Which areas do you cover?

We cover Andover, Basingstoke, Winchester, and Salisbury, so if your property is within these areas, we're your local heating experts. If you're just outside our service area and have an urgent heating need, it's worth contacting us directly - we may be able to help. For customers within our service areas, you can expect quick response times and local knowledge.

Can I book online or do I need to call?

You can book online for boiler services and use our free boiler installation estimate tool through our website for your convenience. However, if you prefer to discuss your needs with Mike directly, simply give us a call on 07712 508313 or send an email with details of what you need. We're happy to work however suits you best.

What's the best way to contact you?

You can reach us by phone on 07712 508313, email at mikewalton3008@hotmail.com, or WhatsApp - all three methods work equally well. For urgent issues or emergency breakdowns, we recommend calling directly so you can speak to Mike straight away. Email and WhatsApp are great for non-urgent enquiries like booking services or getting quotes. We aim to respond to all enquiries within 24 hours.

Do you offer emergency call-outs?

Yes, we do offer emergency repair services for boiler breakdowns. If you're not on one of our service plans, call us immediately on 07712 508313, and we'll do our best to help as quickly as possible. If you're on our Silver or Gold service plans, you'll have guaranteed 24-hour emergency call-outs with priority response. Emergency repairs are especially important in winter - don't hesitate to contact us if your boiler stops working.