We offer reliable repair services with honest advice on whether a fix or replacement is best for your system.
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A broken boiler is a genuine emergency, especially during winter. When your gas boiler fails, you need a reliable engineer who can diagnose the problem quickly and get your heating back up and running. At MBW Plumbing & Heating, we provide fast, professional gas boiler repair services across Andover, Basingstoke, Winchester, and Salisbury. With 16 years of experience and Gas Safe certification, Mike delivers honest diagnosis and cost-effective solutions.
Gas boiler issues vary from simple fixes to complex repairs. Common problems include loss of pressure, pilot light failures, thermostat malfunctions, unusual noises, and lack of hot water. Some issues can be resolved quickly with a simple adjustment or component replacement. Others indicate more serious underlying problems. During a repair visit, we diagnose the exact issue and explain your options honestly - repair or replacement - so you can make an informed decision.
We pride ourselves on honest advice over upselling. If your boiler can be economically repaired, we'll do it. If replacement makes better financial sense, we'll tell you. Many engineers recommend unnecessary parts replacement or costly repairs when a simple fix would suffice. We're different. Mike will give you his honest professional opinion, and you'll make the decision based on facts, not sales pressure.
For customers without a service plan, we offer emergency repair call-outs. Call us immediately on 07712 508313 when your boiler breaks down, and we'll respond as quickly as possible. If you're a customer on our Silver or Gold service plans, you'll receive 24-hour emergency call-outs with priority response times. Never be left without heating when you need it most.
When Mike arrives for a repair visit, he'll first assess your boiler visually and ask about symptoms - when it stopped working, any unusual noises, or previous problems. He'll then carry out diagnostic tests to identify the issue. Once the problem is found, Mike will explain what needs fixing, the cost involved, and expected time to complete. We use quality parts and provide a workmanship guarantee on all repairs.
Most boiler breakdowns can be prevented with regular servicing. Annual checks catch problems early before they cause complete system failure. We also recommend joining one of our service plans, which include regular servicing, safety checks, and discounts on repair work. This is the most cost-effective way to avoid emergency breakdowns.
Sometimes repairs cost more than replacement. If your boiler is over 10 years old and developing problems, replacement with a modern, efficient system often makes financial sense. Modern boilers are more reliable, efficient, and covered by warranty. We offer Kanda Finance to spread installation costs, making replacement affordable.
All our repair work is carried out by a Gas Safe registered engineer and meets all safety standards. You'll receive documentation certifying the work, and any warranties apply immediately.
Our Silver and Gold service plans provide peace of mind through 24-hour emergency cover, priority response, and substantial labour discounts. Many customers find service plans pay for themselves through repair discounts alone.
Don't panic when your boiler breaks down. Call MBW Plumbing & Heating on 07712 508313 for fast, professional repair services. With honest diagnosis and cost-effective solutions, we'll get your heating restored quickly and reliably.